Payment Instructions – Interac E-Transfer
At Moonhaus, we provide secure and reliable payment options to ensure a smooth shopping experience. Please carefully follow the instructions below for Interac e-Transfer payments.
1. Interac e-Transfer
We accept Interac e-Transfers for fast, secure transactions. Please follow these instructions carefully—any errors will require you to cancel and resend the transfer.
✅ Step 1: Log in to your online banking via desktop or mobile app.
✅ Step 2: Select Interac e-Transfer and choose “Send Money.”
✅ Step 3: Add a new recipient with the name: pay s
✅ Step 4: Enter the recipient email address: [email protected]
✅ Step 5: Set the security question to: “Favourite place?”
✅ Step 6: Set the security answer to: “Canada” (Avoid using brand or industry terms).
✅ Step 7: In the message section, enter your order number ONLY (NUMERICAL VALUES ONLY, no letters or symbols).
🔹 Example: If your order number is 63728, your message should be 63728.
✅ Step 8: Ensure the payment matches your exact order total before sending the transfer.
2. Credit Card Payment (Members Only)
Credit card payments are available exclusively for verified members who have completed at least one successful order via Interac e-Transfer.
How to Unlock Credit Card Checkout:
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Place your first order and pay using Interac e-Transfer (see instructions below).
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Once your first payment is received and verified, your account will be automatically upgraded to Member Status.
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On your next orders, you’ll see the Credit Card option available at checkout for faster and more convenient payment.
⚠️ Note:
Only verified members can access the credit card option. Attempting to bypass this requirement will result in payment rejection.
3. Bitcoin Payment (Crypto Option)
We now accept Bitcoin (BTC) as an additional secure payment method.
When selecting Bitcoin at checkout, you’ll receive a unique wallet address and real-time conversion rate for your order total.
Please ensure the full payment amount is sent, accounting for any transaction fees.
⚠️ Important Notes:
Orders are processed only after payment is received.
If you do not follow these instructions correctly, the deposit will not be received, and you will need to cancel and resend the e-transfer.
This email is only for e-transfers—customer support inquiries will not be attended to at this address.
For customer support, please visit our website.
💡 Need Help?
For any payment-related questions or issues, please visit our website support page.
Thank you for choosing Moonhaus – your trusted source for premium products! 🚀